Privacy policy

1. Collection of Personal Information: When you purchase from Our Flower Studio, we collect personal information you provide, such as your name, address, and email address. We also automatically receive your computer's IP address when you browse our store, helping us learn about your browser and operating system.

2. Consent: By providing us with personal information to complete a transaction, place an order, arrange for a delivery, or return a purchase, you consent to our collecting and using it for that specific reason only. For secondary purposes, like marketing, we will ask directly for your expressed consent or provide an opportunity to decline.

3. Withdrawal of Consent: You may withdraw your consent for us to contact you or for the continued collection, use, or disclosure of your information at any time by contacting support@ourflowerstudio.com.au or by mail to 14 Haynes Street Kalamunda 6076 WA..

4. Disclosure: We may disclose your personal information if required by law or if you violate our Terms of Service.

5. Shopify: Our store is hosted on Shopify Inc. They provide the online e-commerce platform that allows us to sell our products and services. Your data is stored on a secure server behind a firewall.

6. Payment: If you use a direct payment gateway to complete your purchase, Shopify stores your credit card data, encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is only stored as long as necessary to complete your transaction.

7. Third-Party Services: Third-party providers used by us will only collect, use, and disclose your information to the extent necessary to perform the services they provide. We recommend that you read their privacy policies to understand how your personal information will be handled.

8. Links: When you click on links in our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

9. Security: To protect your personal information, we take reasonable precautions and follow industry best practices. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption.

10. Cookies: We use cookies to maintain your session and remember your preferences. You can opt-out of cookies if you prefer.

11. Age of Consent: By using this site, you represent that you are at least the age of majority in your state or province of residence.

12. Changes to Privacy Policy: We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting on the website.

13. Access and Amendments: If you want to access, correct, amend, or delete any personal information we have about you, register a complaint, or seek more information, contact us at support@ourflowerstudio.com.au or by mail at 14 Haynes Street Kalamunda 6076 WA.